For agencies & consultancies

Need another researcher in the room?

I'm Dale, a Senior UX Researcher with 6+ years' experience. If your agency needs an extra pair of research hands, I can lead a project, slot into your existing team or simply help when things get busy.

No complicated partnership model. Just experienced research support when you need it.

Sound familiar?

  • 01

    “We’ve won the project. Now we need a researcher.”

  • 02

    “Our research team is completely slammed.”

  • 03

    “The client wants interviews next week.”

  • 04

    “We need someone senior who can just pick this up.”

  • 05

    “We’ve got the design capability, but not the research capacity.”

  • 06

    “We need research in another market.”

That's where I can help.

Three ways to work together

Flexible · Senior · Easy to bring in

01

Lead it

Give me the problem and I'll run the research.

  • Research planning
  • Discussion guides
  • Moderation
  • Analysis & synthesis
  • Reporting
  • Stakeholder playback

Useful when you want to offer research to your client without running it internally.

02

Join the team

Already running the project? I'll embed alongside it.

  • Works with your designers, strategists and PMs
  • Takes ownership of the research workstream
  • Uses your rituals, tools and timelines

Useful when you need senior research capability inside an existing delivery team.

03

Add capacity

Sometimes you've simply got more research than researchers.

  • Interviews and usability testing
  • Analysis on work already collected
  • A specific stage of a live project

Useful for short-term capacity without committing to another permanent hire.

The important difference

No lengthy onboarding.
No big consultancy attached.

Dale Husband, senior UX researcher
Dale Husband · Senior UX Researcher
  • 01You work directly with me — not an account team.
  • 02I can run independently or fold into your existing process.
  • 03I'm comfortable in front of your client's stakeholders.
  • 04I can own the research end to end, or just one part of it.
  • 05I can work as The Insight Room, alongside your team, or in an embedded/associate capacity — whatever the project needs and we agree.

I've been in a few rooms already.

Six-plus years of UX and CX research, across product teams, agencies and in-house functions — from early discovery through to usability testing on live products.

Sectors

  • Financial services & banking
  • Fintech
  • Food delivery
  • Travel
  • Entertainment
  • SaaS & digital products

Capabilities

  • Moderated interviews
  • Usability testing
  • Discovery research
  • Concept testing
  • Journey research
  • Research planning
  • Analysis & synthesis
  • Stakeholder playback

Reach

Languages
English & Italiano

Moderation, analysis and playback in both languages — useful when a client needs an Italian market read.

Working
Remote, internationally

UK and European hours as standard, with sessions run across other time zones when a study calls for it.

Need me? Give me a shout.

  1. 01

    Tell me what you're working on.

  2. 02

    I'll tell you whether I can help, and what availability looks like.

  3. 03

    If it makes sense, I'll join the project.

That's it.

Not sure what research your client actually needs? Ask The Room is a free 60-second planner — it suggests a method, participant numbers and a rough timeline.

Ask The Room

Nothing right now?

Fair enough.

If you occasionally bring in freelance researchers, add me to your research network and give me a shout when something comes up.

Keep Dale in mind

Got a project coming up?

Whether you need someone to lead the research or just another pair of hands for a few weeks, let's have a chat.

Talk to Dale

Or just say hello now so you know who to call when everything inevitably gets busy. 😏